Intentional Launchpad — Refund & Cancellation Policy

Before the Cohort Starts 

If you change your mind before your cohort begins, you can cancel and receive a full refund, no questions asked. Just email us at info@stratuscope.com and we'll process it within 5-7 business days. 

Once the Cohort Has Started 

Once your cohort begins, spots are reserved and resourced for the group - so refunds after the start date follow the guarantee below rather than a general cancellation. 

Our Completion Guarantee 

We stand behind the Launchpad. If you do the work and don't feel it delivered value, we'll refund you in full. 

To qualify, you need to have: 

  • Completed the task for each live session (sessions are recorded, so attending live isn't required, just make sure the work gets done and you can show it) 
  • Completed your Business Canvas

If you've met all two and still feel the program didn't deliver, email us at info@stratuscope.com within 14 days of the cohort ending and we'll issue a full refund. 

This isn't a loophole clause - it's genuinely how we want this to work. We only ask that you show up and do the work, because that's what actually gives the program a chance to work for you. If you complete it and it wasn't worth it, that's on us. 

What's Not Covered 

  • An incomplete session task or an incomplete Business Canvas mean the completion guarantee doesn't apply, since we can't fairly assess whether the program delivered if it wasn't fully engaged with.
  • Refund requests made outside the 14 day window after the cohort ends. 

How to Request a Refund 

Email info@stratuscope.com with your name and cohort dates. We'll confirm attendance and submissions on our end and get back to you within 2 business days.

If you miss a live session, catch up via the recording and complete that session's task. Questions along the way? Email info@stratuscope.com